| Home > Solving Problems # Uninstalling Your Scanning Software Uninstalling Epson Scan Uninstalling the User’s Guide Uninstalling Other Epson Applications You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating system. ## Uninstalling Epson Scan Follow the instructions in the section for your operating system to uninstall Epson Scan. ### Uninstalling Epson Scan for Windows Note:
For Windows 7 and Vista, you need an administrator account and password if you log on as a standard user. For Windows XP, you must log on to a Computer Administrator account. For Windows 2000, you must log on as a user with administrative privileges (belonging to the Administrator group).
| Turn off the scanner.
| Disconnect the scanner’s interface cable from your computer.
| Do one of the following.
Windows 7 and Vista: Click the start button and select Control Panel. Windows XP: Click Start and select Control Panel. Windows 2000: Click Start, point to Settings, and select Control Panel.
| Do one of the following.
Windows 7 and Vista: Click Uninstall a program in the Programs category. Windows XP: Double-click the Add or Remove Programs icon. Windows 2000: Double-click the Add/Remove Programs icon.
| Select EPSON Scan from the list.
| Do one of the following.
Windows 7: Click Uninstall/Change. Windows Vista: Click Uninstall/Change, then click Continue in the User Account Control window. Windows XP or 2000: Click Change/Remove.
| When the confirmation window appears, click Yes.
| Follow the on-screen instructions to uninstall Epson Scan.
In some cases, a message may appear to prompt you to restart the computer. If so, make sure I want to restart my computer now is selected and click Finish. ### Uninstalling Epson Scan for Mac OS X
| Quit all running applications.
| Insert the scanner software CD-ROM into your Macintosh.
| Double-click the Mac OS X icon in the Epson folder. You see the CD Installer screen.
| Click Custom Install.
| Select Scanner Driver (EPSON Scan).
| Read the software license agreement and click Accept.
| Select Uninstall from the menu in the upper left and click Uninstall.
| Follow the on-screen instructions to uninstall the scanner driver.
Top ## Uninstalling the User’s Guide If you need to uninstall this on-screen User’s Guide, follow the steps here for your operating system. ### Uninstalling the Online User’s Guide for Windows Note:
For Windows 7 and Vista, you need an administrator account and password if you log on as a standard user. For Windows XP, you must log on to a Computer Administrator account. For Windows 2000, you must log on as a user with administrative privileges (belonging to the Administrator group).
| Turn off the scanner.
| Disconnect the scanner’s interface cable from your computer.
| Do one of the following.
Windows 7 and Vista: Click the start button and select Control Panel. Windows XP: Click Start and select Control Panel. Windows 2000: Click Start, point to Settings, and select Control Panel.
| Do one of the following.
Windows 7 and Vista: Click Uninstall a program in the Programs category. Windows XP: Double-click the Add or Remove Programs icon. Windows 2000: Double-click the Add/Remove Programs icon.
| Select your scanner’s Manual from the list.
| Do one of the following.
Windows 7: Click Uninstall/Change. Windows Vista: Click Uninstall/Change, then click Continue in the User Account Control window. Windows XP or 2000: Click Change/Remove.
| When the confirmation window appears, click Yes.
| Follow the on-screen instructions to uninstall the User’s Guide.
### Uninstalling the Online User’s Guide for Mac OS X
| Quit all running applications.
| Insert the Epson scanner software CD-ROM into your Macintosh.
| Double-click the Mac OS X icon in the Epson folder. You see the CD Installer screen.
| Select Custom Install.
| Select User’s Guide, then click Uninstall.
| Follow the on-screen instructions to uninstall the User’s Guide.
Top ## Uninstalling Other Epson Applications Follow these steps to uninstall applications you do not need. ### For Windows Note:
For Windows 7 and Vista, you need an administrator account and password if you log on as a standard user. For Windows XP, you must log on to a Computer Administrator account. For Windows 2000, you must log on as a user with administrative privileges (belonging to the Administrator group).
| Do one of the following.
Windows 7 and Vista: Click the start button and select Control Panel. Windows XP: Click Start and select Control Panel. Windows 2000: Click Start, point to Settings, and select Control Panel.
| Do one of the following.
Windows 7 and Vista: Click Uninstall a program in the Programs category. Windows XP: Double-click the Add or Remove Programs icon. Windows 2000: Double-click the Add/Remove Programs icon.
| Select the application you want to uninstall from the list.
| Do one of the following.
Windows 7: Click Uninstall/Change. Windows Vista: Click Uninstall/Change, then click Continue in the User Account Control window. Windows XP or 2000: Click Change/Remove.
| When the confirmation window appears, click Yes.
| Follow the on-screen instructions to uninstall the application.
### For Mac OS X Note:
To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a Limited account user. Depending on the application, the Installer may be separated from the Uninstaller.
| Quit all running applications.
| Insert the Epson scanner software CD-ROM into your Macintosh.
| Double-click the Mac OS X icon in the Epson folder. You see the CD Installer screen.
| Click Custom Install.
| Select the application you want to uninstall.
| If the software license agreement appears, read it and click Accept.
| Select Uninstall from the menu in the upper left and click Uninstall.
Note:
If you cannot select Uninstall, double-click the Applications folder in your Mac OS X hard drive, select the application you want to uninstall, and then drag it to the Trash icon.
| Follow the on-screen instructions to uninstall the application.
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